Please be advised that all hair extensions are custom-ordered and paid for in advance, specifically tailored to your hair. As such, we do not offer refunds under any circumstances. Additionally, the deposit you have paid is non-refundable, and this is clearly stated in the booking fee terms.

If you wish to reschedule your appointment, a new deposit will be required. Please ensure you understand these terms before proceeding with your booking.

Thank you for your understanding.